Front-End Supervisor — Retail Team Leader

Jetro Restaurant Depot; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off (PTO)

Paid company holidays

Tuition reimbursement

Job summary

Jetro Restaurant Depot in Indianapolis, IN is seeking a Front-End Supervisor to oversee daily customer service, transaction accuracy, and front-end team performance. The role ensures processes are followed and contributes to an efficient, customer-focused checkout environment.

You will support scheduling, enforce company policies, and assist in resolving customer issues, with standing and interaction across the front-end.

Qualifications

• Previous experience in retail, customer service, or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.
• Help enforce company procedures and policies at the front-end.
• Communicate operational issues or concerns to management.

Skills

Customer service

Cash handling

Communication

Team oriented

Problem solving

Job description

Jetro Restaurant Depot in Indianapolis, IN is seeking a Front-End Supervisor to oversee daily customer service, transaction accuracy, and front-end team performance. The role ensures processes are followed and contributes to an efficient, customer-focused checkout environment.

You will support scheduling, enforce company policies, and assist in resolving customer issues, with standing and interaction across the front-end.