Front-End Team Lead - Customer Service & Operations

Jetro Restaurant Depot; San Diego (CA); Sur place; USD 48 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

PTO

Paid Holidays

Tuition Reimbursement

Voluntary Benefits

Résumé du poste

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring accurate transactions and strong customer service. The role guides staff, maintains orderly front-end areas, and supports scheduling and workflow.

It requires experience in retail or front-end operations and solid communication skills. Ideal candidates show leadership in fast-paced environments, with attention to detail and a proactive approach to resolving customer issues and enforcing

Qualifications

• Experience in retail, customer service or front-end operations.
• Cash handling knowledge and accuracy.
• Strong communication and organization skills.
• Able to thrive in a fast-paced, team-oriented environment.
• Preferred: supervisory or lead experience in a retail setting.

Responsabilités

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.
• Help enforce company procedures and policies at the front-end.
• Communicate operational issues or concerns to management.

Connaissances

Customer service

Front-end operations

Cash handling

Communication

Organization

Teamwork

Problem solving

Attention to detail

Description du poste

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring accurate transactions and strong customer service. The role guides staff, maintains orderly front-end areas, and supports scheduling and workflow.

It requires experience in retail or front-end operations and solid communication skills. Ideal candidates show leadership in fast-paced environments, with attention to detail and a proactive approach to resolving customer issues and enforcing