Front End Supervisor: Lead Service, Training & Store Ops

Burlington Stores; Stockton (CA); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores in Stockton, CA is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will supervise store operations, coach associates, and partner with management to drive service and sales.

This role requires at least 1 year of supervisory experience in off-price or big-box retail, strong interpersonal skills, and the ability to work a full-time schedule including nights, weekends, and holidays.

Qualifications

• At least 1 year of supervisory experience in off-price, big-box, or a specialty environment.
• Strong interpersonal and customer service skills.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move and stand for extended periods and lift to 40 lbs.

Responsibilities

• Supervise all front-end store functions and associates as Manager on Duty.
• Maximize sales through training, coaching, and performance feedback.
• Ensure safety and adherence to company guidelines for customers and associates.
• Recruit, interview, and onboard new associates as needed.
• Coordinate workload planning and support weekly meetings.
• Support asset protection by minimizing shortages.

Skills

Supervisory experience

Interpersonal skills

Full-time schedule availability

Physical stamina

Job description

Burlington Stores in Stockton, CA is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will supervise store operations, coach associates, and partner with management to drive service and sales.

This role requires at least 1 year of supervisory experience in off-price or big-box retail, strong interpersonal skills, and the ability to work a full-time schedule including nights, weekends, and holidays.