Front End Supervisor — Lead, Grow & Delight Customers (Full-Time)

Burlington Stores, Inc.; Porterville (CA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Porterville is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team.

You will supervise all front-end operations and coach associates while partnering with management to drive sales and exceptional service. This role requires at least 1 year of supervisory experience in off-price or big-box settings, strong interpersonal skills, and the ability to work nights, weekends, and holidays.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, make informed decisions, and supervise front-end operations to provide exceptional service.
• Reinforce Asset Protection strategies to eliminate shrinkage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Leadership

Customer service

Interpersonal skills

Team building

Job description

Burlington Stores, Inc. in Porterville is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team.

You will supervise all front-end operations and coach associates while partnering with management to drive sales and exceptional service. This role requires at least 1 year of supervisory experience in off-price or big-box settings, strong interpersonal skills, and the ability to work nights, weekends, and holidays.