Front End Supervisor: Customer Service Leader

Burlington; Lewisville (TX); Sur place; USD 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Competitive pay

Flexible hours

15-30% associate discount

Medical, dental, and vision coverage

Employee Assistance Program

Life and disability insurance

Paid time off

Paid holidays

401(k)

Résumé du poste

Burlington Stores, Inc. in Texas is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team.

You will supervise front-end operations, coach associates, and partner with Store Management in Merchandising, Customer Service, Operations, and HR to drive sales and service excellence. The role requires at least 1 year of supervisory experience in off-price/big box environments, strong interpersonal skills, and the ability to work nights, weekends,

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.

Responsabilités

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.

Connaissances

Supervisory experience

Strong interpersonal skills

Customer service leadership

Team coaching

Description du poste

Burlington Stores, Inc. in Texas is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team.

You will supervise front-end operations, coach associates, and partner with Store Management in Merchandising, Customer Service, Operations, and HR to drive sales and service excellence. The role requires at least 1 year of supervisory experience in off-price/big box environments, strong interpersonal skills, and the ability to work nights, weekends,