Front-End Supervisor - Customer Experience & Cash Ops

Albertsons Companies; Chandler (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Albertsons Companies is seeking a front-end supervisor to provide fast, friendly checkout service and oversee front-end operations. You will balance daily sales transactions, assist with cash handling, and ensure adherence to store policies and safety standards.

You will lead customer service initiatives, manage cashier performance, and support a positive store image while addressing customer inquiries and ensuring smooth checkout operations.

Qualifications

• Strong communication and leadership abilities to supervise front-end staff and handle customer relations.
• Ability to handle high-volume checkout operations and cash handling.
• Physical ability to lift up to 55 lbs and stand for extended periods.
• Knowledge of store policies, procedures, and safety standards.
• Excellent customer service and problem-solving skills.

Responsibilities

• Assist in supervision of front-end operations, monitor customer traffic and coverage of checkout lanes.
• Promote company customer service programs and resolve customer complaints.
• Balance cash, process deposits, and maintain bookkeeping related to front-end operations.
• Handle incoming calls and intercom messages accurately.
• Ensure compliance with front-end policies and safety standards.

Skills

Communication

Leadership

Team building

Interpersonal skills

Public interaction

Call handling

Intercom announcements

Physical strength

POS operation

Math skills

Tools

Cash register

Scales

POS equipment

Job description

Albertsons Companies is seeking a front-end supervisor to provide fast, friendly checkout service and oversee front-end operations. You will balance daily sales transactions, assist with cash handling, and ensure adherence to store policies and safety standards.

You will lead customer service initiatives, manage cashier performance, and support a positive store image while addressing customer inquiries and ensuring smooth checkout operations.