Front End & Store Operations Manager

Brookshire Grocery Co.; Shreveport (LA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Brookshire Grocery Co. is seeking a Front End and Store Office Manager to lead staff, ensure customer satisfaction, and uphold AML, lottery, and Western Union compliance.

The role includes coaching, performance reviews, and maintaining a safe, efficient front-end and office operations. Responsibilities include interviewing, hiring, training, and developing partners; ensuring accurate transactions, proper cash handling, and adherence to company policies; and maintaining a clean, engaging store

Qualifications

• Minimum 18 years of age.
• Associates Degree in related field and two or more years of related experience; or an equivalent combination of experience and/or higher education.

Responsibilities

• Interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance; rewarding, and disciplining partners.

Skills

Customer service

Staff leadership

Communication

Policy compliance

Training

Cash handling

AML knowledge

Education

Associate degree in related field

Tools

Point-of-sale systems

Microsoft Office

Job description

Brookshire Grocery Co. is seeking a Front End and Store Office Manager to lead staff, ensure customer satisfaction, and uphold AML, lottery, and Western Union compliance.

The role includes coaching, performance reviews, and maintaining a safe, efficient front-end and office operations. Responsibilities include interviewing, hiring, training, and developing partners; ensuring accurate transactions, proper cash handling, and adherence to company policies; and maintaining a clean, engaging store