Retail Front End Leader & Training Specialist

Blain's Farm & Fleet (Blain Supply, Inc.); Ottawa (IL); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short & Long Term Disability

Life Insurance

401(K) with company match

Associate discount on name brands

Job summary

Blain’s Farm & Fleet in Illinois is seeking a Front End Supervisor to support store operations, supervise and train front-end staff, and ensure policy compliance while improving customer service.

You will develop procedures, train staff for openings and payroll issues, assist with workforce management systems, and uphold loss prevention and safety policies; weekend availability preferred.

Qualifications

• Three to five years of retail experience.
• Strong communication, both verbal and written.
• Ability to work with confidential information.
• Able to work evenings when needed and at least every other weekend.
• Able to pass pre-employment background checks.

Responsibilities

• Provide policy and procedure support and training for front-end store operations.
• Respond to customer service complaints regarding front-end store operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.
• Provide in-store training for workforce management systems.
• Assist Accounting and Payroll with store issues as needed.
• Train all cashier functions including, customer service, Best and Sales etc.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
• Assist with intra and inter-department projects and responsibilities as assigned.
• Attend Grand Opening events and assist as appropriate.
• Provide store support for workforce management systems.

Skills

Retail experience

Strong communication

Confidential information handling

Evenings/weekends availability

Background checks clearance

Job description

Blain’s Farm & Fleet in Illinois is seeking a Front End Supervisor to support store operations, supervise and train front-end staff, and ensure policy compliance while improving customer service.

You will develop procedures, train staff for openings and payroll issues, assist with workforce management systems, and uphold loss prevention and safety policies; weekend availability preferred.