Front-End Service Supervisor: Lead Customer Experience

Tom Thumb Supermarket; Arlington (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Weekly pay

Associate discounts

Health benefits

401k and more

Paid time off

Job summary

Albertsons Companies is seeking a Service Supervisor to support front-end operations and deliver an exceptional customer experience across the store. This role provides leadership and direction to front-end associates, oversees service standards, maintains operational efficiency, and supports store leadership in achieving goals.

You will supervise cashier lanes and self-checkout, promote loyalty programs, manage scheduling and labor, and ensure cash handling and safety procedures are followed to

Responsibilities

• Deliver outstanding customer service and promote a customer-first culture.
• Supervise daily operations of the front end, including cashier lanes, self-checkout areas, service desks, and courtesy clerks.
• Provide daily leadership, coaching, and direction to front-end associates.
• Ensure compliance with cash handling, accounting and security procedures.
• Promote safety, store standards, and a safe shopping environment.
• Collaborate with department managers to support overall store operations.

Job description

Albertsons Companies is seeking a Service Supervisor to support front-end operations and deliver an exceptional customer experience across the store. This role provides leadership and direction to front-end associates, oversees service standards, maintains operational efficiency, and supports store leadership in achieving goals.

You will supervise cashier lanes and self-checkout, promote loyalty programs, manage scheduling and labor, and ensure cash handling and safety procedures are followed to