Front-End Service Leader & People Coach

Shaw’s and Star Market; Milford (NH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health benefits

Time off

Job summary

Albertsons Companies, Inc. is seeking an Assistant Customer Service Manager to join a fast-paced, customer-facing team. You will support front-end operations, help achieve store performance goals, and ensure fast, friendly, and accurate service for every customer.

The role emphasizes customer service, team development, and operational excellence in a retail setting. Responsibilities include overseeing front-end operations, assisting with scheduling and staffing, cash handling, and maintaining a

Qualifications

• Strong customer-service focus with a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, prioritization, and planning abilities.
• Ability to stay composed in fast-paced, customer-facing environments.

Responsibilities

• Oversee and coordinate front-end operations for fast, friendly checkout service.
• Support customer service programs and respond to concerns professionally.
• Provide checkout support including register functions and customer assistance.
• Assist with scheduling, service levels, and daily front-end operations.

Skills

Customer service

Coaching

Team collaboration

Organization

Tools

Front-end systems

Registers

Scheduling tools

Job description

Albertsons Companies, Inc. is seeking an Assistant Customer Service Manager to join a fast-paced, customer-facing team. You will support front-end operations, help achieve store performance goals, and ensure fast, friendly, and accurate service for every customer.

The role emphasizes customer service, team development, and operational excellence in a retail setting. Responsibilities include overseeing front-end operations, assisting with scheduling and staffing, cash handling, and maintaining a