Guest Experience Executive Team Leader

Target; Fishers (IN); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target is seeking a Service & Engagement Executive Team Leader in-store to lead Guest Advocates and Service Leaders, ensuring excellent guest experiences and efficient operations. You will drive sales growth, manage schedules, and mentor a high-performing team across front-of-store roles.

The role emphasizes staffing, performance development, and accountability, with a focus on seamless guest interactions and timely service during peak periods. Training and leadership opportunities are provided.

Qualifications

• 4 year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced store.

Responsibilities

• Build a team of Guest Advocates and Service Leaders to exceed guest expectations.
• Drive total store sales and contribute to profitability.
• Anticipate staffing needs and recruit for long and short-term needs.
• Monitor training completion and coach for proficiency across front-line roles.
• Lead development conversations and recognize strong performance.
• Maintain a culture of accountability and safe operations.
• Use guest feedback to drive improvements in service quality.

Skills

Leadership

Guest service

Interpersonal communication

Recruiting

Scheduling

Education

4 year degree or equivalent experience

Tools

POS systems

Job description

Target is seeking a Service & Engagement Executive Team Leader in-store to lead Guest Advocates and Service Leaders, ensuring excellent guest experiences and efficient operations. You will drive sales growth, manage schedules, and mentor a high-performing team across front-of-store roles.

The role emphasizes staffing, performance development, and accountability, with a focus on seamless guest interactions and timely service during peak periods. Training and leadership opportunities are provided.