Front-End Service & Customer Experience Specialist

Tom Thumb Supermarket; Sanger (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Wage advances via Stream

Associate discounts

Health & 401k benefits

Paid time off

Career development

Job summary

Albertsons Companies is seeking a Service Operations Assistant to support front-end and customer service operations, assisting with daily service activities, customer satisfaction initiatives, associate support, cash handling procedures, and operational compliance in a fast-paced store environment.

You will collaborate with store leadership to ensure efficient front-end operations, accurate financial controls, and a safe, customer-focused shopping experience, while promoting promotional programs

Qualifications

• High school diploma or equivalent.
• Previous retail, grocery, customer service, or cashier experience.
• Strong customer service and communication skills.
• Basic math and cash-handling abilities.
• Ability to work flexible schedules, including evenings, weekends, and holidays.

Responsibilities

• Deliver excellent customer service and promote a positive shopping experience.
• Assist customers with questions, concerns, and service-related requests.
• Support front-end operations to maintain efficient customer flow and transaction accuracy.
• Respond professionally and promptly to customer issues, escalating concerns when appropriate.
• Help maintain service standards that drive customer satisfaction and loyalty.

Skills

Customer service

Cash handling

Communication

multitask

Attention to detail

Education

High school diploma

Tools

POS systems

Job description

Albertsons Companies is seeking a Service Operations Assistant to support front-end and customer service operations, assisting with daily service activities, customer satisfaction initiatives, associate support, cash handling procedures, and operational compliance in a fast-paced store environment.

You will collaborate with store leadership to ensure efficient front-end operations, accurate financial controls, and a safe, customer-focused shopping experience, while promoting promotional programs