Front-End Operations Specialist - Service & Leadership

Tom Thumb Supermarket

Dallas (TX)

Vor Ort

USD 21.000 - 30.000

Vollzeit

vor 17 Stunden
Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Competitive wages paid weekly
Employee discounts
Health and financial well-being benefit
Paid time off
Training and career development
Inclusive work environment

Zusammenfassung

Albertsons Companies is seeking a Service Operations Assistant to support daily front-end operations and customer service excellence. You’ll help manage cashiering, registers, and service counters while ensuring prompt service and operational accuracy.

You will assist with training, coaching, and supervising front-end staff, promoting teamwork and a positive work culture. Flexible scheduling and a focus on customer satisfaction are key.

Qualifikationen

  • Minimum high school diploma or equivalent; retail experience preferred.
  • Previous retail grocery or customer service experience is beneficial.
  • Some supervisory or leadership experience is preferred.
  • Ability to communicate clearly with customers and teammates.
  • Proficiency in cash handling and store operations is a plus.

Aufgaben

  • Oversee daily front-end activities including cashiering and checkout performance.
  • Support registers, self-checkout, service counters and related customer service functions.
  • Monitor customer flow and staffing to ensure prompt service and minimize wait times.
  • Assist with opening, closing, and cash-handling procedures.
  • Ensure compliance with company standards and policies.
  • Lead front-end associates through training and coaching.
  • Communicate goals, expectations, and performance standards to the team.
  • Support onboarding and development of new employees.
  • Maintain a safe, clean, and compliant store environment.

Kenntnisse

Retail customer service
Supervisory / team lead
Cash handling
Strong communication
Problem solving
Multitasking in fast-paced env

Ausbildung

High school diploma or equivalent preferred

Jobbeschreibung

Albertsons Companies is seeking a Service Operations Assistant to support daily front-end operations and customer service excellence. You’ll help manage cashiering, registers, and service counters while ensuring prompt service and operational accuracy.

You will assist with training, coaching, and supervising front-end staff, promoting teamwork and a positive work culture. Flexible scheduling and a focus on customer satisfaction are key.

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