Front-End Service Coordinator — Coaching & Ops

Meijer Inc.; South Haven (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Development programs

Job summary

Meijer in Michigan seeks a Service Coordinator to ensure a high-quality customer shopping experience by leading front-end operations and coordinating checkout flow. You will train cashiers, service desk and courtesy team members, assign tasks, and monitor performance to meet productivity and service goals.

The role requires strong communication, organization, and a proactive approach to resolving customer issues while supporting company pilots and development programs.

Qualifications

• Successful completion of the Service Coordinator training curriculum.
• Excellent communication and customer-service orientation.
• Ability to operate cash register system and financial services equipment.
• Able to multi-task with strong organizational skills and urgency.

Responsibilities

• Coordinate checkout flow and front-end operations to ensure a high-quality shopper experience.
• Coach, train and mentor team members including cashiers and service desk staff.
• Assign tasks, monitor performance and follow up on task completion.
• Escalate concerns to leadership and participate in community and pilot programs.

Skills

Customer service

Communication skills

Team leadership

Detail oriented

Organizational skills

Tools

Cash register system

Financial services equipment

Job description

Meijer in Michigan seeks a Service Coordinator to ensure a high-quality customer shopping experience by leading front-end operations and coordinating checkout flow. You will train cashiers, service desk and courtesy team members, assign tasks, and monitor performance to meet productivity and service goals.

The role requires strong communication, organization, and a proactive approach to resolving customer issues while supporting company pilots and development programs.