Service Coordinator: Lead Front-End Ops & Training

Meijer Inc.; Kentwood (MI); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a Service Coordinator to ensure a high-quality shopping experience by guiding front-end operations. You will coordinate checkout flow, maintain cleanliness, and assign work to cashiers and desk teams to meet productivity and service goals.

Responsibilities include coaching, scheduling, and training to drive customer satisfaction and front-end efficiency across shifts. This role emphasizes leadership and accountability in a retail environment.

Qualifications

• Completion of the Service Coordinator training curriculum (includes cashier/desk specifics).
• Ability to operate the cash register system and financial services equipment.
• Good communication, customer focus, organization, attention to detail and urgency.
• Strong organizational and multi-tasking capabilities.
• Physical ability for lifting and movement as required by shifts.

Responsibilities

• Lead and support front-end operations to ensure a high-quality shopping experience.
• Coordinate checkout flow, front-end cleanliness, and standards.
• Assign tasks to cashiers, service desk, and courtesy team members.
• Coach teams to meet productivity and service expectations.
• Escalate issues promptly to leadership when needed.
• Train and mentor team members in their areas of care.

Skills

Communication skills

Customer service

Multitasking

Detail oriented

Organized

Sense of urgency

Education

Service Coordinator training curriculum

Tools

Cash register system

Job description

Meijer Inc. is seeking a Service Coordinator to ensure a high-quality shopping experience by guiding front-end operations. You will coordinate checkout flow, maintain cleanliness, and assign work to cashiers and desk teams to meet productivity and service goals.

Responsibilities include coaching, scheduling, and training to drive customer satisfaction and front-end efficiency across shifts. This role emphasizes leadership and accountability in a retail environment.