Front-End Retail Supervisor: Lead & Grow Team

Burlington Stores, Inc.; Durham (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores, Inc. in Durham, NC is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team.

You will work with Store Management in Merchandising, Customer Service, Operations, and Human Resources to supervise front-end operations. This role develops a strong team through training, coaching, and scheduling, while driving sales, customer care, and asset protection.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Provide exceptional, friendly, professional customer service at all times.

Skills

Supervisory experience

Interpersonal skills

Customer service

Leadership

Team building

Job description

Burlington Stores, Inc. in Durham, NC is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team.

You will work with Store Management in Merchandising, Customer Service, Operations, and Human Resources to supervise front-end operations. This role develops a strong team through training, coaching, and scheduling, while driving sales, customer care, and asset protection.