Front End Supervisor — Flexible Hours & Store Ops Leader

Hunter Super Techs - TurnPoint; Durham (NC); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Associate discount

Growth opportunities

Medical, dental, and vision coverage

Job summary

Burlington Stores, Inc. in Durham, NC is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join the store leadership team.

You’ll supervise front-end operations, coach associates, and partner with Store Management in Merchandising, Customer Service, Operations, and HR. This role is a stepping-stone to management, requiring a self-starter attitude, ability to work full-time including nights and weekends, and a commitment to delivering exceptional service while

Qualifications

• At least 1 year of supervisory experience in a retail or equivalent environment.
• Strong interpersonal and communication skills with a positive, engaging attitude.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Capability to supervise front-end operations and lead store teams.

Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety and adhere to company guidelines for customers and associates.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.
• Support Asset Protection strategies to reduce shortages.
• Participate in recruiting, interviewing, and onboarding new associates.
• Attend weekly workload planning meetings and contribute to operations.
• Drive community relations through company programs and partnerships.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Customer service mindset

Team leadership

Job description

Burlington Stores, Inc. in Durham, NC is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join the store leadership team.

You’ll supervise front-end operations, coach associates, and partner with Store Management in Merchandising, Customer Service, Operations, and HR. This role is a stepping-stone to management, requiring a self-starter attitude, ability to work full-time including nights and weekends, and a commitment to delivering exceptional service while