Front-End Retail Experience Leader

Ativesite; Cleveland (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

Job summary

TJX Companies’ Marshalls Store 1015 in Cleveland seeks a Front End Leader to drive exceptional customer experiences and supervise Associates, ensuring loyalty programs are promoted and operations run smoothly. You will train staff, manage registers, coordinate breaks, and support management with priority setting while upholding safety, policies, and a positive store culture.

Strong communication and teamwork are essential.

Qualifications

• Retail leadership experience required.
• Minimum 1 year retail and 6 months leadership.
• Strong communication and organizational skills.
• Able to train others.
• Flexible schedule including nights and weekends.

Responsibilities

• Lead front-of-store team to deliver prompt, courteous service.
• Promote loyalty programs and store initiatives.
• Train and coach associates on customer experiences.
• Manage registers, POS coverage, and breaks.
• Address customer concerns and maintain store standards.
• Ensure compliance with labor laws and store policies.

Skills

Customer service leadership

Retail operations

Merchandising techniques

Team training

Communication skills

Job description

TJX Companies’ Marshalls Store 1015 in Cleveland seeks a Front End Leader to drive exceptional customer experiences and supervise Associates, ensuring loyalty programs are promoted and operations run smoothly. You will train staff, manage registers, coordinate breaks, and support management with priority setting while upholding safety, policies, and a positive store culture.

Strong communication and teamwork are essential.