Front-End Retail Customer Service Specialist

Golf & Tennis Pro Shop; Dublin (CA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k)

Vacation time

Employee merchandise discount

Performance-based bonus opportunities

Membership dues reimbursement

Job summary

PGA TOUR Superstore is hiring a Customer Service Associate to engage Customers at the Cashier Area and Club Desk, handling payments, returns, exchanges, gift cards, and promotions with attention to accuracy and security.

Join a team focused on world-class service, lasting customer relationships, and a best-in-class experience while contributing to store success and promotions throughout the season.

Qualifications

• Strong listening and interpersonal skills with clear verbal and written communication.
• Able to prioritize tasks and manage multiple responsibilities in a retail environment.
• Basic computer skills and familiarity with Microsoft Office Suite.

Responsibilities

• Engage Customers in the Cashier Area and Club Desk to deliver world-class service.
• Process returns, exchanges, gift cards, and promotions accurately and efficiently.
• Maintain a clean, organized front-end area and assist with merchandise presentation.

Skills

Communication

Organization

Computer

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is hiring a Customer Service Associate to engage Customers at the Cashier Area and Club Desk, handling payments, returns, exchanges, gift cards, and promotions with attention to accuracy and security.

Join a team focused on world-class service, lasting customer relationships, and a best-in-class experience while contributing to store success and promotions throughout the season.