Front-End Retail & Customer Experience Coordinator

Goodwill Keystone Area; Town of Lancaster (NY); On-site; USD 18,184 - 25,898; Full time

Job summary

Goodwill Keystone Area is looking for a Customer Service Coordinator at the Goodwill East Site in Lancaster, PA. This full-time position involves assisting in store operations, maximizing sales, and providing excellent customer service.

The ideal candidate will have a high school diploma, retail experience, and strong interpersonal skills. You will work closely with store leadership and participate in team development and store management while promoting a safe working environment.

Qualifications

• High School Diploma or GED; or three years related experience.
• Previous retail experience preferred.
• Supervisory experience preferred but not necessary.

Responsibilities

• Maximize sales performance through merchandise management.
• Provide excellent customer service.
• Train and develop sales associates.

Skills

Integrity and business ethics

Effective communication

Interpersonal skills

Basic math skills

Ability to perform repetitive work

Education

High School Diploma or GED equivalent

Three years related experience

Tools

P.O.S. systems

Basic computer skills

Job description

Goodwill Keystone Area is looking for a Customer Service Coordinator at the Goodwill East Site in Lancaster, PA. This full-time position involves assisting in store operations, maximizing sales, and providing excellent customer service.

The ideal candidate will have a high school diploma, retail experience, and strong interpersonal skills. You will work closely with store leadership and participate in team development and store management while promoting a safe working environment.