Front-End Ops Leader: Elevate Customer Experience

United Supermarkets, LLC; Mansfield (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health & 401k benefits

Paid time off

Career growth and development

Inclusive work environment

Job summary

Albertsons Companies is recruiting for a Front-End Manager to lead all front-end operations in a fast-paced, customer-facing environment. You will ensure fast, friendly, and accurate checkout service while supporting store performance goals and employee development.

Your role emphasizes customer service excellence, team coaching, scheduling, and adherence to safety standards. Weekly wages, benefits, and career growth opportunities are provided within a inclusive team culture.

Qualifications

• Strong customer-service focus with a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, prioritization, and planning abilities.
• Ability to stay composed in fast-paced, customer-facing environments.

Responsibilities

• Oversee and coordinate all front-end operations, ensuring fast, friendly, and accurate checkout service
• Support customer service programs and respond to customer concerns in a timely and professional manner
• Provide checkout support as needed, including register functions and customer assistance
• Guide and oversee front-end activities including scheduling, service levels, and daily operations
• Maintain cleanliness, organization, and a positive front-end environment
• Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
• Monitor inventory and ordering of front-end supplies and materials
• Hire, train, coach, and develop front-end associates and supervisors
• Support labor planning, budgeting, and expense control for the department
• Maintain compliance with company policies, safety standards, and operational procedures
• Complete daily reports, payroll processes, and required documentation

Skills

Front-end operations

Customer service

Effective communication

Coaching and development

Organization and planning

Job description

Albertsons Companies is recruiting for a Front-End Manager to lead all front-end operations in a fast-paced, customer-facing environment. You will ensure fast, friendly, and accurate checkout service while supporting store performance goals and employee development.

Your role emphasizes customer service excellence, team coaching, scheduling, and adherence to safety standards. Weekly wages, benefits, and career growth opportunities are provided within a inclusive team culture.