Assistant Front‑End Service Manager

Shaw’s and Star Market; Milford (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly wages

Associate discounts

Health & financial well-being benefits

Time off (vacation, holidays, sick pay

Career growth & development

Inclusive work environment

Job summary

Albertsons Companies is seeking an Assistant Customer Service Manager to lead front-end operations, ensuring fast and friendly checkout service and strong customer experience. You will support scheduling, training, and performance monitoring in a fast-paced store environment.

The role emphasizes customer service, people development, and operational excellence, with opportunities to influence store performance and customer satisfaction daily.

Qualifications

• Strong customer-service focus with a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, prioritization, and planning abilities.
• Ability to stay composed in fast-paced, customer-facing environments.

Responsibilities

• Oversee and coordinate all front-end operations for fast, friendly checkout service.
• Support customer service programs and respond to customer concerns promptly.
• Provide checkout support including register functions and customer assistance.
• Assist with hiring, training, and developing front-end associates and supervisors.
• Support labor planning, scheduling, and service coverage; monitor compliance with policies.

Skills

Customer service

Communication

Organization

Calm under pressure

Tools

Front-end systems

Scheduling tools

Job description

Albertsons Companies is seeking an Assistant Customer Service Manager to lead front-end operations, ensuring fast and friendly checkout service and strong customer experience. You will support scheduling, training, and performance monitoring in a fast-paced store environment.

The role emphasizes customer service, people development, and operational excellence, with opportunities to influence store performance and customer satisfaction daily.