Customer Experience Supervisor – Front End Operations

Shaw’s and Star Market

Milford (NH)

On-site

USD 50,000 - 75,000

Full time

2 days ago

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Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being (401k,

Time off (vacation, holidays, sick pay

Training and career development

Inclusive work environment

Job summary

Albertsons Companies is seeking an Assistant Customer Service Manager to support front-end operations, ensure fast and friendly checkout service, and help drive store performance. You will lead, coach, and develop front-end associates while maintaining standards for safety and efficiency.

The role emphasizes customer service excellence, teamwork, and operational consistency in a fast-paced store environment with flexible hours including evenings and weekends.

Qualifications

Customer service oriented with a professional presence.
Ability to coach and develop front-end associates.
Flexible availability including evenings, weekends, and holidays.

Responsibilities

Oversee and coordinate front-end operations for fast, friendly checkout service.
Support customer service programs and respond to concerns promptly.
Provide checkout support including register functions and customer assistance.
Assist with scheduling, service levels, and daily front-end operations.
Maintain cleanliness and organization of the front-end environment.
Assist with cash handling processes, tills, and reconciliations.

Skills

Customer service

Team leadership

Cash handling

Front-end operations

Scheduling

Coaching

Job description

The role emphasizes customer service excellence, teamwork, and operational consistency in a fast-paced store environment with flexible hours including evenings and weekends.

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