Front-End Operations Leader | Customer Experience

Smith's Food & Drug Centers; Ogden (UT); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Smith's Food & Drug Centers in Ogden, UT, is seeking a capable Front-end Department Supervisor to deliver outstanding customer service while directing day-to-day front-end operations. You will model Smith's core values and ensure a safe, clean shopping environment that encourages customers to return.

Responsibilities include scheduling front-end associates, managing cash and sales records, contributing to department budgets, executing promotions, monitoring inventory, and maintaining compliance

Competenze

• Experience in retail or customer service is required.
• Strong communication and math basics are essential.
• Ability to thrive in a fast-paced environment and manage stress.

Mansioni

• Direct and supervise all day-to-day Front-end department functions.
• Lead execution of front-end best practices and standards.
• Schedule front-end associates to ensure adequate coverage.
• Manage cash control, sales records, and pricing changes.
• Assist with department budgeting and profit & loss reviews.
• Develop and implement department business plans and promotions.
• Ensure compliance with safety procedures and food safety guidelines.
• Oversee inventory/supply conditions and respond to discrepancies.

Conoscenze

Effective communication skills

Basic math

Stress management

Retail or Customer Service experience

Promote trust and respect

Communication to associates

Team collaboration

Create welcoming environment

Product knowledge

Cash handling & store records

Scheduling supervision

Budget & financial awareness

Descrizione del lavoro

Smith's Food & Drug Centers in Ogden, UT, is seeking a capable Front-end Department Supervisor to deliver outstanding customer service while directing day-to-day front-end operations. You will model Smith's core values and ensure a safe, clean shopping environment that encourages customers to return.

Responsibilities include scheduling front-end associates, managing cash and sales records, contributing to department budgets, executing promotions, monitoring inventory, and maintaining compliance