Front-End Customer Experience Leader

Smith's Food & Drug Centers; Carson City (NV); On-site; USD 52,000 - 73,000; Full time

Job summary

Smith's Food & Drug Centers in Carson City, NV seeks an experienced Front-end Department Supervisor to direct daily operations, ensure customer satisfaction, and uphold safety and cleanliness standards. You will manage scheduling, cash handling, inventory, and promotions in a fast-paced retail environment.

Ideal candidates have strong communication, math skills, and a background in retail or customer service, with a proven ability to lead teams and drive store goals while maintaining safety and

Qualifications

• Must have effective communication, basic math, and ability to handle stress.
• Retail or customer service experience required.
• Ability to lead, coach and supervise front-end associates.

Responsibilities

• Direct and supervise all day-to-day functions for the Front-end department.
• Execute department best practices, goals, and standards.
• Create a welcoming environment and respond to product questions.

Skills

Communication

Math skills

Under pressure

Retail experience

Team leadership

Customer service

Inventory knowledge

Cash handling

Scheduling

Budgeting

Promotions

Policy compliance

Safety compliance

Food safety

Tools

Inventory software

CAO system

Job description

Smith's Food & Drug Centers in Carson City, NV seeks an experienced Front-end Department Supervisor to direct daily operations, ensure customer satisfaction, and uphold safety and cleanliness standards. You will manage scheduling, cash handling, inventory, and promotions in a fast-paced retail environment.

Ideal candidates have strong communication, math skills, and a background in retail or customer service, with a proven ability to lead teams and drive store goals while maintaining safety and