Front-End Dept Leader: Customer Experience & Ops

Kroger Co.; Oak Creek (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Associate discounts

Flexible scheduling

Paid time off

Job summary

The Kroger Family of Companies is seeking a Front-end Department Supervisor to lead day-to-day operations, ensure safe and clean conditions, and drive exceptional customer service. You will model company values and guide associates to deliver consistent, high‑quality service across the front-end functions.

Responsibilities include managing scheduling, training, inventory awareness, and adherence to safety and store policies, while supporting store management with budgets and promotions.

Qualifications

• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations and remain composed.
• Retail or Customer Service experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job information to associates.
• Collaborate with associates and promote teamwork to achieve store goals.
• Create an environment where customers feel welcome and valued by answering questions about products.

Skills

Basic math

Stress management

Retail experience

Job description

The Kroger Family of Companies is seeking a Front-end Department Supervisor to lead day-to-day operations, ensure safe and clean conditions, and drive exceptional customer service. You will model company values and guide associates to deliver consistent, high‑quality service across the front-end functions.

Responsibilities include managing scheduling, training, inventory awareness, and adherence to safety and store policies, while supporting store management with budgets and promotions.