Front End Operations Lead & Process Coach

Kroger Co.; Milwaukee (WI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth opportunities

Counseling services

Job summary

The Kroger Family of Companies in Milwaukee is seeking a Front End Operations Support role to uphold day-to-day department operations, policies and procedures while embodying our core values of respect, honesty, integrity, diversity, inclusion and safety.

You will drive process improvements, provide training and coaching to front end supervisors, and help maintain a clean, efficient shopping environment at checkouts, service desks, and the surrounding areas.

Qualifications

• Willing to work mornings, afternoons, evenings, or nights as the work demands.
• Willing and available to work weekends and holidays as needed (emphasis on Prime Time)
• Store retail experience with an emphasis on customer service and front-end operations.
• Ability to multi task and handle large workloads.
• Effective written and oral communication skills.
• Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.
• Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)
• Past work record must exhibit a high level of integrity and dependability.
• Thorough experience in customer service and all phases of front-end operations.

Skills

Customer service oriented

Multitasking

Written and verbal communication

Computer literacy

Leadership

Tools

Microsoft Word

Excel

PowerPoint

ACE

Supersked

Job description

The Kroger Family of Companies in Milwaukee is seeking a Front End Operations Support role to uphold day-to-day department operations, policies and procedures while embodying our core values of respect, honesty, integrity, diversity, inclusion and safety.

You will drive process improvements, provide training and coaching to front end supervisors, and help maintain a clean, efficient shopping environment at checkouts, service desks, and the surrounding areas.