Front-End Operations Lead

Jetro Restaurant Depot; Minneapolis (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily customer service activities, ensure transaction accuracy, and manage front-end staff performance. The role focuses on maintaining efficient processes and delivering a positive shopping experience.

Responsibilities include guiding front-end staff, monitoring cash handling, keeping areas organized, and coordinating scheduling and workflows to support smooth daily operations.

Qualifications

• The Front-End Supervisor oversees customer service activities, transaction accuracy, and staff performance.
• Ensures front-end processes are followed and maintains a customer-focused environment.
• Provides support and direction to front-end staff during daily operations.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.

Skills

Customer service

Team leadership

Cash handling

Communication

Scheduling

Tools

POS system

Job description

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily customer service activities, ensure transaction accuracy, and manage front-end staff performance. The role focuses on maintaining efficient processes and delivering a positive shopping experience.

Responsibilities include guiding front-end staff, monitoring cash handling, keeping areas organized, and coordinating scheduling and workflows to support smooth daily operations.