Retail Front-End Operations Lead

Jetro Restaurant Depot; Dayton (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Paid holidays

Tuition reimbursement

Supplemental benefits

Job summary

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee front-end operations, ensure accurate transactions, and guide staff in delivering excellent customer service. This role focuses on enforcing procedures, maintaining organization, and supporting daily customer interactions in a fast-paced retail environment.

The position emphasizes teamwork, operational efficiency, and adherence to company policies, with responsibilities spanning staffing support and issue resolution to ensure a

Qualifications

• Experience in retail, customer service, or front-end operations.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Skills

Retail experience

Customer service

Front-end operations

Communication

Team coordination

Job description

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee front-end operations, ensure accurate transactions, and guide staff in delivering excellent customer service. This role focuses on enforcing procedures, maintaining organization, and supporting daily customer interactions in a fast-paced retail environment.

The position emphasizes teamwork, operational efficiency, and adherence to company policies, with responsibilities spanning staffing support and issue resolution to ensure a