Front-End Member Service Team Lead

Sam's Club; Fridley (MN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Life insurance

Paid time off

Job summary

Sam's Club in Fridley, MN is seeking a proactive associate to assist management in supervising front-end tasks, guiding staff, and training teammates to follow processes.

You will help provide member service, process memberships and transactions, and support store operations while upholding Walmart values and the Open Door Policy. This role emphasizes teamwork and integrity in a fast-paced environment.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and training.
• Provide member service and handle member inquiries.
• Process memberships, upgrades, and credit accounts.
• Assist with scheduling, recruiting, and performance feedback.

Skills

Retail experience

Customer service

Job description

Sam's Club in Fridley, MN is seeking a proactive associate to assist management in supervising front-end tasks, guiding staff, and training teammates to follow processes.

You will help provide member service, process memberships and transactions, and support store operations while upholding Walmart values and the Open Door Policy. This role emphasizes teamwork and integrity in a fast-paced environment.