Front-End Manager: Elevate Customer Experience

Milkco Inc.; Locust Grove (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Direct deposit

Benefits package

401(k) with company matching

Advancement opportunities

Paid holidays and leave

Scholarship program

Job summary

Ingles Markets Locust Grove store is seeking a Customer Service Manager to supervise front-end operations and uphold high customer service standards. You will lead front-end staff, manage scheduling, and assist with sales transactions while ensuring policy compliance and a positive shopping experience.

The role emphasizes teamwork, adaptability to peak periods, and strong communication with store management to resolve issues promptly.

Qualifications

• Previous cashier/front-end experience is required.
• Must be flexible and able to adapt to changing needs in high-volume periods.
• Must be able to read and perform simple math problems.

Responsibilities

• Greet customers and assist cashiers to ensure friendly, efficient service.
• Open additional registers to minimize wait times when lines are long.
• Process sales transactions and refunds per policy.
• Maintain front-end schedules to meet volume and traffic needs.
• Ensure compliance with dress code and front-end procedures.
• Keep management informed of pricing issues and POS problems.

Skills

Customer service

Team player

Adaptability

Basic math

Job description

Ingles Markets Locust Grove store is seeking a Customer Service Manager to supervise front-end operations and uphold high customer service standards. You will lead front-end staff, manage scheduling, and assist with sales transactions while ensuring policy compliance and a positive shopping experience.

The role emphasizes teamwork, adaptability to peak periods, and strong communication with store management to resolve issues promptly.