Front-End Customer Experience Manager

Milkco Inc.; Cove Inlet (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

401(k) with company matching

Paid holiday, vacation, and sick leave

Paid bereavement and jury duty leave

Company paid life insurance

Scholarship program for High School

Job summary

Ingles Markets in Greenville, SC, is seeking a Customer Service Manager to oversee front-end operations and drive exceptional customer service. This role involves supervising cashiers, coordinating schedules, and ensuring smooth transactions in a fast-paced retail environment.

The ideal candidate will have cashier/front-end experience, strong math skills, and a collaborative mindset. Full-time position with benefits and opportunities for advancement within the company.

Qualifications

• Previous cashier or front-end experience is required.
• Must be adaptable to changing needs during peak times.
• Ability to read and perform simple arithmetic.

Responsibilities

• Greet customers and assist cashiers promptly to ensure smooth checkout.
• Open additional registers to minimize wait times when lines grow.
• Create work schedules for front-end staff to meet traffic needs.
• Handle refunds, overrides, and cash handling per policies.
• Monitor dress code and breaks in accordance with guidelines.
• Ensure perishables are properly stocked and returned to stock when needed.

Skills

Front-end experience

Customer service

Team player

Math skills

Job description

Ingles Markets in Greenville, SC, is seeking a Customer Service Manager to oversee front-end operations and drive exceptional customer service. This role involves supervising cashiers, coordinating schedules, and ensuring smooth transactions in a fast-paced retail environment.

The ideal candidate will have cashier/front-end experience, strong math skills, and a collaborative mindset. Full-time position with benefits and opportunities for advancement within the company.