Front End Experience Leader

Weis Markets, Inc.; City of Binghamton (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Weis Markets, Inc. is seeking a Customer Experience Manager to oversee all front-end operations and drive strong customer service in the store. You will lead cash handling, scheduling, and associate training to ensure a fast, accurate checkout experience.

The role emphasizes policy compliance, loss prevention, and daily huddles to align staff with promotions and store goals. This position requires leadership and a focus on safety and sanitation in the Front End area.

Qualifications

• High school diploma or GED required; business degree desirable.
• Experience managing retail front-end operations or similar.
• Strong customer service and team leadership abilities.

Responsibilities

• Oversee front-end department operations and assist store management.
• Promote excellent customer relations and resolve concerns promptly.
• Enforce cash handling controls and comply with policies.
• Train front-end associates and manage scheduling to meet demand.

Skills

Customer relations

Cash handling

Leadership

Training

Scheduling

Inventory management

Education

High School Diploma or GED

Associate or Bachelor's in business

Tools

LMS

POS system

Cash registers

Job description

Weis Markets, Inc. is seeking a Customer Experience Manager to oversee all front-end operations and drive strong customer service in the store. You will lead cash handling, scheduling, and associate training to ensure a fast, accurate checkout experience.

The role emphasizes policy compliance, loss prevention, and daily huddles to align staff with promotions and store goals. This position requires leadership and a focus on safety and sanitation in the Front End area.