Front-End Experience Leader & Team Growth

Weis Markets, Inc.; Northern (KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Weis Markets is seeking a Customer Experience Manager to lead the front-end department, ensuring smooth checkout operations and a friendly, efficient customer experience. You will oversee daily front-end activities and work with store management to meet performance goals.

The role emphasizes coaching cashiers, enforcing cash-handling controls, and maintaining safety and cleanliness. A minimum of 3 years' retail management experience and a high school diploma (GED) are required, with a business

Qualifications

• High School Diploma or GED required; business-related degree desirable.
• Minimum 3 years' experience in management of retail or related field.
• Weis Markets is an Equal Opportunity Employer and will provide reasonable accommodations under applicable laws.

Responsibilities

• Oversees all aspects of front-end department operations and may assume total store operations in absence of store management.
• Promotes excellent customer relations by providing friendly, professional service and addressing customer concerns promptly.
• Enforces cash handling controls and safety policies; monitors compliance with company procedures and state laws.

Skills

Management

Retail operations

Customer service

Education

High School Diploma or GED

Associate or bachelor's degree desirable

Job description

Weis Markets is seeking a Customer Experience Manager to lead the front-end department, ensuring smooth checkout operations and a friendly, efficient customer experience. You will oversee daily front-end activities and work with store management to meet performance goals.

The role emphasizes coaching cashiers, enforcing cash-handling controls, and maintaining safety and cleanliness. A minimum of 3 years' retail management experience and a high school diploma (GED) are required, with a business