Front-End Service Manager: Lead Customer Team & Growth

Milkco Inc.; Anderson (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

Ingles Markets in Anderson, SC is seeking a Customer Service Manager to oversee front-end operations and deliver exceptional service. You will supervise associates, coordinate schedules, and ensure smooth checkout experiences for customers.

Join a team that values safety, training, and growth, with opportunities to advance within a growing regional retailer and a strong commitment to customer satisfaction.

Qualifications

• Front-end cashier experience required.
• Flexible and able to adapt to peak times.
• Able to read and perform simple math.
• Team player in a fast-paced environment.

Responsibilities

• Greet customers and assist cashiers promptly to ensure service quality.
• Open additional registers during high traffic to reduce wait times.
• Create and enforce front-end work schedules for staffing needs.
• Process sales transactions and money orders per policy.
• Handle refunds, price checks, and cash pickups as needed.
• Monitor dress code and breaks per policy and federal guidelines.
• Maintain POS accuracy and report issues to store management.
• Ensure perishables and returns are managed promptly.

Skills

Front-end experience

Cash handling

Customer service

Teamwork

Reading and basic math

Tools

POS system

Money services (Western Union, Money Order)

Job description

Ingles Markets in Anderson, SC is seeking a Customer Service Manager to oversee front-end operations and deliver exceptional service. You will supervise associates, coordinate schedules, and ensure smooth checkout experiences for customers.

Join a team that values safety, training, and growth, with opportunities to advance within a growing regional retailer and a strong commitment to customer satisfaction.