Front-End Leader: Customer Service & Training

Family Fare, LLC; Georgetown Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

SpartanNash, a leading food solutions company, is seeking a front-end supervisor in Michigan to ensure high customer service standards and proper front-end operations. You will supervise in the absence of the Customer Service Manager and oversee shifts to support store financial performance.

Responsibilities include accurate transactions, staff training, scheduling, and maintaining a clean, stocked department while following safety and guest experience guidelines.

Qualifications

• High school diploma or GED required.
• Ability to read, write, comprehend, and interpret documents.
• Accounting and budgeting skills are essential.

Responsibilities

• Perform all transactions accurately (cash, checks, cards, etc.) according to policies.
• Maintain inventory flow: prompt handling of returns and perishable items.
• Know product locations and advertised items for sales programs.
• Train others to perform department activities and functions.
• Manage scheduling and supervision to meet productivity goals.
• Handle spoiled/damaged products per guidelines.
• Keep the department clean, stocked, and safe per PPE/goals.
• Follow Food Safety, Cleaning, and Guest Experience guidelines.

Skills

High school graduate

Proficient computer

Reading and writing

Accounting/bookkeeping

Financial analysis

Budget development

Delegation/ leadership

Suggestive selling

Detail oriented

Education

GED or high school diploma

Job description

SpartanNash, a leading food solutions company, is seeking a front-end supervisor in Michigan to ensure high customer service standards and proper front-end operations. You will supervise in the absence of the Customer Service Manager and oversee shifts to support store financial performance.

Responsibilities include accurate transactions, staff training, scheduling, and maintaining a clean, stocked department while following safety and guest experience guidelines.