Front End Leader: Customer Experience & Coaching

The TJX Companies, Inc.; Pawleys Island (SC); Presencial; USD 19.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

401(k) contributions

Medical/dental/vision benefits

Paid holidays/vacation/sick

Descripción de la vacante

The TJX Companies, Inc. in Pawleys Island, SC seeks a front-of-store leader to promote an excellent customer experience and supervise Associates. You will model outstanding customer service, train staff, and coordinate POS coverage while upholding store standards.

You will lead by example, ensuring loyalty programs are promoted and safety standards are followed. The role requires flexibility, teamwork, and a focus on operational excellence in a busy retail setting.

Formación

• 1 year retail experience and 6 months of leadership experience.
• Strong merchandising knowledge and techniques.
• Capable of multi-tasking in a fast-paced store environment.
• Excellent communication and organizational skills with attention to detail.
• Team player who can work with peers and supervisors.
• Able to train Associates on front end principles and customer service.

Responsabilidades

• Promote an excellent customer experience and lead front-of-store team.
• Provide courteous service and promote loyalty programs.
• Train and mentor Associates on front end principles.
• Coordinate breaks and POS coverage for all Associates.
• Address customer concerns promptly and maintain a positive environment.
• Ensure tasks align with store plan and priorities are communicated.
• Partner with Management on training needs to increase effectiveness.
• Promote safety and adhere to labor laws and company policies.
• Support credit and loyalty programs and shrink reduction goals.
• Other duties as assigned.

Conocimientos

Merchandising

Multi-tasking

Communication

Organization

Train others

Descripción del empleo

The TJX Companies, Inc. in Pawleys Island, SC seeks a front-of-store leader to promote an excellent customer experience and supervise Associates. You will model outstanding customer service, train staff, and coordinate POS coverage while upholding store standards.

You will lead by example, ensuring loyalty programs are promoted and safety standards are followed. The role requires flexibility, teamwork, and a focus on operational excellence in a busy retail setting.