Front End Leader & Customer Experience Coach

The TJX Companies, Inc.; Menomonee Falls (WI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

Career growth opportunities

Job summary

The TJX Companies, Inc. in Menomonee Falls, WI, is seeking a store team leader to promote a superior customer experience, supervise front-of-store Associates, and drive loyalty programs.

You will train colleagues, manage POS coverage, ensure safety and store standards, and collaborate with management to meet goals. Applicants should have retail and leadership experience and strong communication skills.

Qualifications

• Minimum 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Able to train others and multitask effectively.
• Capable of adapting to changes in direction or unexpected situations.

Responsibilities

• Promotes an excellent customer experience and loyalty programs.
• Oversees front-of-store Associates and POS coverage.
• Models outstanding customer service and trains Associates.
• Ensures compliance with labor laws, policies, and store procedures.
• Maintains clean, organized store and communicates priorities to the team.

Skills

Leadership

Customer service

Merchandising

Communication

Teamwork

Job description

The TJX Companies, Inc. in Menomonee Falls, WI, is seeking a store team leader to promote a superior customer experience, supervise front-of-store Associates, and drive loyalty programs.

You will train colleagues, manage POS coverage, ensure safety and store standards, and collaborate with management to meet goals. Applicants should have retail and leadership experience and strong communication skills.