Front-End Leader & Customer Experience Coach

The TJX Companies, Inc.; Cincinnati (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Referral bonuses

Scholarship program

Job summary

The TJX Companies, Inc. in Cincinnati, OH is seeking a front-of-store leader to oversee Associates and promote a positive customer experience. You will train staff, supervise POS coverage, and ensure adherence to store plans and loyalty programs.

Ideal candidates have at least 1 year in retail and 6 months of leadership. The role offers flexible scheduling, a strong discount program, and benefits as part of TJX's supportive environment.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong understanding of merchandising techniques.
• Excellent communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations.
• Supervise Associates, assign registers, coordinate breaks, and manage POS coverage.
• Train and mentor Associates on store front-end principles and loyalty programs.
• Ensure tasks align with store plan, communicate priorities, and provide feedback to management.
• Support shrink reduction goals, safety, and adherence to labor laws.

Skills

Leadership

Communication

Merchandising

Multi-tasking

Train others

Job description

The TJX Companies, Inc. in Cincinnati, OH is seeking a front-of-store leader to oversee Associates and promote a positive customer experience. You will train staff, supervise POS coverage, and ensure adherence to store plans and loyalty programs.

Ideal candidates have at least 1 year in retail and 6 months of leadership. The role offers flexible scheduling, a strong discount program, and benefits as part of TJX's supportive environment.