Retail Customer Experience Lead

The TJX Companies, Inc.; Columbus (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Referral bonuses

Job summary

The TJX Companies, Inc. in Columbus, OH is seeking a front‑of‑store leader to promote outstanding customer experiences and mentor Associates. You will supervise front‑end operations, coordinate POS coverage, and align tasks with the store plan to optimize performance.

You should have at least 1 year of retail experience and 6 months of leadership exposure, with strong communication and organizational skills. Flexible scheduling and a comprehensive benefits package are offered.

Qualifications

• 1 year retail experience
• 6 months of leadership experience

Responsibilities

• Promote an excellent customer experience at front of store
• Lead by example and engage with customers to drive loyalty programs
• Train and mentor Associates on front end principles
• Coordinate registers and breaks and ensure POS coverage
• Address customer concerns promptly and maintain store standards
• Communicate priorities clearly with management and team

Skills

Leadership

Customer service

Merchandising

Multi-tasking

Communication

Organizational skills

Job description

The TJX Companies, Inc. in Columbus, OH is seeking a front‑of‑store leader to promote outstanding customer experiences and mentor Associates. You will supervise front‑end operations, coordinate POS coverage, and align tasks with the store plan to optimize performance.

You should have at least 1 year of retail experience and 6 months of leadership exposure, with strong communication and organizational skills. Flexible scheduling and a comprehensive benefits package are offered.