Front End Supervisor: Lead Customer Experience & Team

The TJX Companies, Inc.; Bowling Green (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

SMOKING CESSATION

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Bowling Green, OH is seeking a frontline leader to promote an excellent customer experience and supervise Associates at the front of the store. You will model outstanding service, coordinate POS coverage, and support loyalty programs while maintaining a safe, organized shopping environment.

Applicants should have 1 year of retail experience and some leadership exposure, with a strong ability to train others and work a flexible schedule including nights and weekends.

Qualifications

• Strong communication and organizational skills.
• Ability to train others and mentor Associates.
• Experience in retail leadership and frontline operations.

Responsibilities

• Oversee front-of-store operations and ensure prompt, courteous service.
• Lead by example and promote loyalty programs.
• Coordinate breaks and POS coverage for Associates.
• Address customer concerns and maintain store standards.
• Collaborate with management on training needs and safety.

Skills

Strong communication

Team player

Retail leadership

Customer service focus

Multitasking

Job description

The TJX Companies, Inc. in Bowling Green, OH is seeking a frontline leader to promote an excellent customer experience and supervise Associates at the front of the store. You will model outstanding service, coordinate POS coverage, and support loyalty programs while maintaining a safe, organized shopping environment.

Applicants should have 1 year of retail experience and some leadership exposure, with a strong ability to train others and work a flexible schedule including nights and weekends.