Front End Lead: Training & Customer Experience

Rural King; Clarksville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Discounts

SmartDollar program

Assistance program

Hardship program

Chaplaincy services

Job summary

Rural King Farm and Home Store is seeking a Front-End Supervisor to lead our cashier and front-end teams. You will oversee customer service desks, manage layaway and POS operations, and ensure accurate cash handling daily.

This role supports store performance and customer experience in a busy retail environment. Ideal candidates have 3+ years in retail cashier or supervisory roles, strong math and communication skills, and the ability to work varied hours including weekends.

Qualifications

• 3+ years retail cashier or supervisory experience
• Meticulous cash handling and math skills
• Strong communication and customer service abilities
• Excellent written and verbal communication
• Proficient with Microsoft Office
• Flexible hours including weekends and evenings

Responsibilities

• Supervise front-end associates and cashiers
• Oversee cashier transactions and layaway processes
• Train new front-end staff and monitor performance
• Ensure accurate cash handling and daily deposits
• Maintain cash register integrity and customer service standards
• Manage BOPIS processes and weekly audits
• Order store supplies for front-end operations

Skills

Retail supervision

Cash handling

Customer service

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

Cash register

Job description

Rural King Farm and Home Store is seeking a Front-End Supervisor to lead our cashier and front-end teams. You will oversee customer service desks, manage layaway and POS operations, and ensure accurate cash handling daily.

This role supports store performance and customer experience in a busy retail environment. Ideal candidates have 3+ years in retail cashier or supervisory roles, strong math and communication skills, and the ability to work varied hours including weekends.