Front End Department Lead — Elevate Customer Experience

Rural King; Tennessee; Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) with company match

Associate discounts

Training and professional development

Career opportunities with internalProm

Résumé du poste

Rural King is hiring a Front End Department Lead to oversee front-end operations and support cashiers, ensuring a positive customer experience. You will manage cash handling, POS systems, and front-end displays while training team members.

The role requires 3+ years in retail cashier/front-end supervision, strong leadership, and excellent problem-solving and communication skills. Expect varied shifts in a fast-paced store environment.

Qualifications

• 3+ years of retail cashier, front-end, or supervisory experience.
• Strong cash-handling, math, organizational, and attention-to-detail skills.
• Strong leadership, communication, customer service, and problem-solving skills.

Responsabilités

• Lead, train, and support front-end associates in daily operations.
• Oversee cashier and customer service desk transactions, including returns, exchanges, layaways, price disputes, and tax-exempt purchases.
• Manage cash handling, bank deposits, safe audits, layaway audits, and cash shortage research.

Connaissances

Retail leadership

Cash handling

Customer service

Team supervision

Outils

POS systems

Microsoft Office

Description du poste

Rural King is hiring a Front End Department Lead to oversee front-end operations and support cashiers, ensuring a positive customer experience. You will manage cash handling, POS systems, and front-end displays while training team members.

The role requires 3+ years in retail cashier/front-end supervision, strong leadership, and excellent problem-solving and communication skills. Expect varied shifts in a fast-paced store environment.