Front End Lead - Retail Ops & Cashier Training

Rural King; Georgetown (KY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Job summary

Rural King Farm and Home Store seeks a full-time front-end supervisor to train new associates, oversee cashier operations, and ensure smooth front-end performance. The role emphasizes accurate cash handling, strong customer service, and adherence to company programs like RKPPP.

Flexibility to work varied hours, including weekends, is required. Key responsibilities include daily cash handling, training, and BOPIS management, with a focus on maintaining high standards of service and operational

Qualifications

• At least 3 years of retail cashier or supervisory experience.
• Attention to detail with strong math skills for accurate cash handling.
• Ability to review and analyze information to maintain accuracy.
• Excellent verbal and written communication to direct staff and provide customer service.
• Strong customer service skills.
• Proficiency with Microsoft Office Suite.
• Flexible hours, including nights and weekends as needed.

Responsibilities

• Provide training for new front-end associates and oversee their development.
• Oversee cashier transactions and customer service desk activities including monthly layaway audits.
• Encourage use of cashier scripts and educate on loyalty programs and RKPPP.
• Run a register when needed to keep front-end operations smooth.
• Oversee BOPIS process and weekly audits.

Skills

Retail supervision

Cash handling

Customer service

Communication skills

Verbal and written communication

Active listening

Microsoft Office

Flexibility with hours

Tools

Microsoft Office Suite

Job description

Rural King Farm and Home Store seeks a full-time front-end supervisor to train new associates, oversee cashier operations, and ensure smooth front-end performance. The role emphasizes accurate cash handling, strong customer service, and adherence to company programs like RKPPP.

Flexibility to work varied hours, including weekends, is required. Key responsibilities include daily cash handling, training, and BOPIS management, with a focus on maintaining high standards of service and operational