Front End Lead — Grow Team & Member Experience

BJ's Wholesale Club, Inc.; Auburn (ME); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Daily pay

Free BJ’s memberships

Generous PTO

Health benefits options

401(k) with company match

Employee Stock Purchase Plan

Résumé du poste

BJ’s Wholesale Club is seeking a Front End Lead to oversee frontline operations in the absence of the Front End Manager. You will coach, teach and develop team members to deliver excellent member service, while driving membership programs, loyalty and front-line performance.

Lead with strong communication, manage staffing, and ensure accurate checkout operations and adherence to GOLD club standards, contributing to a positive member experience.

Qualifications

• Prior leadership experience preferred.
• Prior Membership or sales knowledge and experience preferred.
• Prior cashier experience preferred.
• Basic math skills required.

Responsabilités

• Supervises the front line in the absence of the Front End Manager.
• Coaches and develops frontline team members for strong member service and sales.
• Drives membership metrics and member experience goals.
• Ensures accurate POS processing, payments, refunds and receipts.
• Maintains club standards for safety, signage and cleanliness.

Connaissances

Leadership

Membership knowledge

Sales knowledge

Cashier experience

Basic math

Description du poste

BJ’s Wholesale Club is seeking a Front End Lead to oversee frontline operations in the absence of the Front End Manager. You will coach, teach and develop team members to deliver excellent member service, while driving membership programs, loyalty and front-line performance.

Lead with strong communication, manage staffing, and ensure accurate checkout operations and adherence to GOLD club standards, contributing to a positive member experience.