Front-End Lead: Elevate Customer Experience & Ops

Jetro Restaurant Depot; Village of Garden City (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring accurate transactions and high customer service standards. The role involves guiding front-end staff, maintaining organization, and addressing issues to keep the environment efficient and customer-focused.

The position requires experience in retail or front-end operations, a basic understanding of cash handling, and strong communication and teamwork skills to thrive in a fast-paced setting.

Qualifications

• Previous experience in retail, customer service, or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.
• Help enforce company procedures and policies at the front-end.
• Communicate operational issues or concerns to management.

Skills

Customer service

Communication

Organization

Problem-solving

Teamwork

Tools

Cash handling

Job description

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily front-end operations, ensuring accurate transactions and high customer service standards. The role involves guiding front-end staff, maintaining organization, and addressing issues to keep the environment efficient and customer-focused.

The position requires experience in retail or front-end operations, a basic understanding of cash handling, and strong communication and teamwork skills to thrive in a fast-paced setting.