Front-End Operations Lead

Jetro Restaurant Depot; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer 2

Paid Time Off (PTO)

Six Paid Holidays

Tuition Reimbursement

Voluntary Supplemental Benefits

Comprehensive Benefits Package

Eligibility-based benefits

Job summary

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily customer service activities, transaction accuracy, and staff performance. The role focuses on maintaining an efficient, customer-focused front end and ensuring adherence to company procedures.

The ideal candidate has prior experience in retail or front-end operations, strong communication skills, and the ability to lead a team in a fast-paced environment.

Qualifications

• Experience in retail, customer service, or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing
• Assist with monitoring cash handling procedures and resolving minor discrepancies
• Provide support and direction to front-end staff during daily operations
• Ensure front-end areas are organized, clean, and operating efficiently
• Assist in maintaining customer service standards and resolving customer issues
• Support scheduling and workflow coordination for front-end staff
• Help enforce company procedures and policies at the front-end
• Communicate operational issues or concerns to management

Skills

Retail experience

Cash handling

Communication

Teamwork

Attention to detail

Job description

Jetro Restaurant Depot is seeking a Front-End Supervisor to oversee daily customer service activities, transaction accuracy, and staff performance. The role focuses on maintaining an efficient, customer-focused front end and ensuring adherence to company procedures.

The ideal candidate has prior experience in retail or front-end operations, strong communication skills, and the ability to lead a team in a fast-paced environment.