Front-End Lead & Customer Experience Champion

Cavender's; Eden (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

Cavender’s in Colorado is seeking a Head Cashier to lead the front-end team and deliver Best of the WEST customer service. You will manage transactions, supervise cashiers, and help maintain a clean, well-stocked sales floor.

This role requires strong communication, training ability, and reliable attendance. You will collaborate with store leadership to ensure policies are followed and the customer experience stays exceptional. Flexible scheduling and safety compliance are essential.

Qualifications

• Provide exceptional customer service in a fast-paced retail environment.
• Operate POS system accurately and handle cash transactions.
• Train and coach associates while promoting teamwork.
• Lift, move, and position merchandise safely.
• Follow safety policies and company procedures.
• Availability for a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet customers and deliver Best of the WEST service.
• Process purchases, returns, and exchanges at POS.
• Train and mentor cashiers on procedures.
• Maintain clean, stocked front-end and displays.
• Ensure pricing accuracy and promotional signage.
• Support store leadership and front-end operations.
• Adhere to company policies and safety standards.

Skills

Customer service

Cash handling

Training others

Communication

Teamwork

English proficiency

Tools

POS system

Job description

Cavender’s in Colorado is seeking a Head Cashier to lead the front-end team and deliver Best of the WEST customer service. You will manage transactions, supervise cashiers, and help maintain a clean, well-stocked sales floor.

This role requires strong communication, training ability, and reliable attendance. You will collaborate with store leadership to ensure policies are followed and the customer experience stays exceptional. Flexible scheduling and safety compliance are essential.