Front End & Inventory Supervisor

Floor & Decor Holdings Inc.; Fort Worth (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k

Bonus opportunities at every level

Employee Stock Purchase Plan

Paid vacation & holidays

Job summary

Floor & Decor Holdings Inc. is seeking a Connected Customer Supervisor to lead a dynamic team of customer service associates in a store setting.

You will oversee cashiering, returns, cash office functions, and e-commerce support while ensuring an exceptional shopping experience. The role emphasizes team building, detail orientation, and strong communication as you manage inventory accuracy, signage updates, pricing changes, SKU adjustments, and collaboration with management to deliver

Qualifications

• Minimum of 1 year of customer service/cashier supervisory experience or 4 years of customer service experience.
• High school diploma and/or GED.
• Minimum of 2 years of computer experience in a work environment.

Responsibilities

• Direct all Customer Service Associates and related to the front end and inventory accuracy.
• Lead inventory management and accuracy throughout the store.
• Process refunds and exchanges according to established guidelines.
• Audit shipping/receiving documents and reports (inventory control, return of sale, void).
• Oversee signage updates and price changes for store SKUs.

Skills

Customer service supervision

Team leadership

Inventory management

Store operations

Education

High school diploma or GED

Job description

Floor & Decor Holdings Inc. is seeking a Connected Customer Supervisor to lead a dynamic team of customer service associates in a store setting.

You will oversee cashiering, returns, cash office functions, and e-commerce support while ensuring an exceptional shopping experience. The role emphasizes team building, detail orientation, and strong communication as you manage inventory accuracy, signage updates, pricing changes, SKU adjustments, and collaboration with management to deliver