Front-End Guest Experience Leader

Fresh Market Inc.; Mandeville (LA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Team Member discount

Early Wage Access

401K match

Medical/Dental/Vision Insurance

Paid time off

Flexible scheduling

Job summary

The Fresh Market is seeking a Guest Service Specialist to lead front-end operations with hospitality at the core. You will guide guest flow, assist cashiers, and uphold cash office controls to ensure an exceptional guest experience.

As a team leader, you’ll maintain store standards, support digital fulfillment, and help manage inventory while delivering friendly, efficient service during flexible hours including weekends.

Qualifications

• Experience in retail, grocery, restaurant, or hospitality operations.
• Strong attention to detail with organizational skills and the ability to multitask in a fast-paced environment.
• Must be at least 18 years old.

Responsibilities

• Provide hospitality and assist guests at the front end.
• Direct frontend guest flow and support cashiers for smooth checkout experiences.
• Uphold cash office procedures, manage cash, keys, and the safe.
• Lead the guest service team to maintain sanitation and cleanliness at the front.
• Support digital fulfillment orders with speed and accuracy.
• Engage guests with a friendly, helpful approach storewide.
• Assist in managing inventory and reducing product loss.

Skills

Customer service

Attention to detail

Multitasking

Communication

Education

High school diploma

Tools

Electronic shelf label systems

Inventory management tech

AI-enabled retail tools

Job description

The Fresh Market is seeking a Guest Service Specialist to lead front-end operations with hospitality at the core. You will guide guest flow, assist cashiers, and uphold cash office controls to ensure an exceptional guest experience.

As a team leader, you’ll maintain store standards, support digital fulfillment, and help manage inventory while delivering friendly, efficient service during flexible hours including weekends.